LIANSHANG HARDWARE FACTORY

Privacy Policy

Last updated: July 22, 2026

This policy explains how Lianshang Hardware Factory (“Lianshang”, “we”, “us”) handles personal information submitted through lianshangcookware.com or sent to us through email or WhatsApp. This website is intended primarily for business buyers.

Information we collect

• Contact details, including your name, company, business email, telephone or WhatsApp number.
• Inquiry information, including products, quantities, capacities, colors, logo or decal requirements, destination market and target dates.
• Files that you choose to upload, such as logos, artwork, reference images or PDF specifications.
• Basic technical information that may be recorded by our hosting and security providers, such as IP address, browser type, request time and security events.

How we use information

• To respond to inquiries, prepare quotations and discuss sampling, production and delivery.
• To assess customization feasibility and retain a record of business communications.
• To operate, secure and improve the website, and prevent spam or misuse.
• To comply with applicable legal and accounting obligations.

Service providers and international transfers

Our website uses Cloudflare for hosting, content delivery and security. Inquiry forms are processed through FormSubmit and delivered to our Outlook mailbox. If you contact us through WhatsApp, Meta/WhatsApp processes that communication under its own terms. Because we operate in China and use international service providers, information may be processed in countries outside your own.

Retention and security

We keep inquiry information only as long as reasonably necessary for quotations, follow-up, production records, dispute prevention and legal obligations. Unsuccessful or inactive inquiries are generally reviewed for deletion after 24 months. We use reasonable safeguards, but no internet transmission or storage method is completely secure.

Your choices and rights

Depending on your location, you may ask to access, correct or delete your information, object to or restrict certain processing, or withdraw consent. Email us using the address below. We may need to verify your identity before responding.

Updates

We may update this policy when our website, services or legal obligations change. The date above shows the latest revision.